The Admission Office will submit documents for Student Pass application to the Immigration and Checkpoints Authority (ICA).

According to the ICA Regulations, the school is required to inform the authorities if:

1. the student has failed to attend classes for a continuous period of 7 days or more without any valid reason; or
2. the student has not attended classes regularly, i.e. where the percentage of attendance is 90% or lower in any month of the course without any valid reason.
3. the student’s studies in the school has been terminated.

RELEVANT SINGAPORE LAWS

Relevant Singapore laws especially those relating to ICA and Ministry of Manpower. This include, but are not limited to, immigration requirements, laws on driving, drugs and alcohol abuse, employment, smoking, traffic and littering.

Go to this link for current updates:  https://www.ica.gov.sg/

• Refund is given under the following 9 conditions.

1. PEI  will notify the student in writing within three (3) working days after becoming aware of any of the following (each a “Refund Event”):
   1. It cannot commence the provision of the Course on the Course Commencement Date;
   2. It cannot complete the provision of the Course by the Course Completion Date;
   3. The Course will be terminated before the Course Completion Date;
   4. The student does not meet the course entry or matriculation requirements as stated in Schedule A; or
   5. The Immigration & Checkpoints Authority of Singapore (the “ICA”) rejects the student’s application for the Student Pass.

2. Where any of the Refund Events in Clause 1(a) to 1(c) above has occurred:

   1.  The PEI  shall use reasonable efforts to make alternative study arrangements for the student and shall propose such alternative study arrangements in writing to the Contracting Party, within ten (10) working days of informing the Contracting Party of the Refund Event.

   2.  If the Contracting Party accepts such alternative study arrangements, the PEI  shall set forth such alternative study arrangements in a written contract and this Contract shall automatically terminate on the date that such new written contract comes into effect.

   3. If the PEI  does not propose alternative study arrangements to the Contracting Party within the time stipulated in Clause 2(a) above, or the Contracting Party does not accept such alternative study arrangements, the Contracting Party may forthwith terminate this Contract by way of a written notice to the PEI.

3. Where any of the Refund Events in Clauses 1(d) to 1(e) has occurred, the PEI  shall forthwith terminate this Contract by way of a written notice to the Contracting Party.

4. If the Contract is terminated pursuant to Clause 2(b) read with Clause 1(a), the PEI  shall refund all Course Fees and Miscellaneous Fees paid by the Contracting Party within seven (7) working days of the termination.
5. If the Contract is terminated pursuant to Clause 2(b) read with either Clause 1(b) or Clause 1(c), the PEI  shall refund the Course Fees and Miscellaneous Fees in proportion to the uncompleted portion or duration of the Course, whichever is higher, to the Contracting Party within seven (7) working days of the termination.
6. If the Contract is terminated pursuant to Clause 3 or Clause 2(c) read with Clause 1(a), the PEI  shall refund all Course Fees and Miscellaneous Fees paid by the Contracting Party within seven (7) working days of the termination.
7. If the Contract is terminated pursuant to Clause 2(c) read with either Clause 1(b) or Clause 1(c), the PEI  shall refund the Course Fees and Miscellaneous Fees in proportion to the uncompleted portion or duration of the Course, whichever is higher, to the Contracting Party within seven (7) working days of the termination.

8. Refund for Withdrawal During the Cooling-Off Period:
   Notwithstanding anything herein contained, the Contracting Party shall be entitled to, without any liability whatsoever to the PEI, forthwith terminate the Contract at any time within the Cooling-Off Period by way of a written notice to the PEI. The PEI shall return all Course Fees and Miscellaneous Fees paid to it within seven (7) working days of the receipt of the written notice.

9. Refund for Withdrawal Outside the Cooling-Off Period:
   Without prejudice to Clauses 1 to 8 above, the Contracting Party may terminate the Contract at any time before the Course Completion Date by providing a written notice to the PEI. Upon receipt of such notice, the PEI shall within seven (7) working days, refund to the Contracting Party such amount (if any) as determined in accordance with Schedule D.
   

• Transfer is possible on request of parent, subject to availability of vacancy.
• Transfer is allowed before the commencement of the new academic year. However mid-year transfer is possible, subject to the approval from the respective Principals.

Deferment is not allowed as per the school’s policy.

The Withdrawal Policy covers the following areas:

a) Withdrawal Due to Non-Delivery of Course

• It does not commence the Course on the Course Commencement Date;
• It terminates the Course before the Course Commencement Date;
• It does not complete the Course by the Course Completion Date;
• It terminates the Course before the Course Completion Date;
• It has not ensured that the student meets the course entry or matriculation requirement as set by the organisation stated in Schedule A within any stipulated timeline set by SSG; or
• The Student’s Pass application is rejected by Immigration and Checkpoints Authority (ICA).

b) Withdrawal due to other reasons

c) Withdrawal during cooling off period

Click here to download Student withdrawal form.

• School is facilitating transport through a private operator.
• Transport will be provided subject to availability.

• Fees will be deducted through GIRO along with the school fees on an Instalment basis as mentioned in the student contract.

• Transport fees is payable for the whole year.
• Transport withdrawal requires a Instalment notice.
• Current GST applicable for all fees payable.